Shipping Information

Thank you for visiting One Happy Store website. This page contains useful information intended to make your shopping experience at One Happy Store enjoyable, convenient, and hassle free. We appreciate your browsing and shopping our online gifts & collectibles store. If you have any questions or comments, please feel free to call us 360-466-4971 or email us at rmicyberstores@aol.com One Happy Store Office 4 Quinault Way La Conner, WA 98257 360-466-4971 rmicyberstores@aol.com.

PLEASE NOTE: FREE SHIPPING ON ORDERS OVER $100.00. For orders under $100.00, shipping charge is $10.00 for Teapots and Ceramic Tiles; $7.00 for all other merchandise. All orders will be shipped US Postal Service and will be processed and shipped promptly within 72 hours of order receipt. Please provide us with an email address so we can confirm your order when it is shipped. Allow up to 48 hours for order confirmation and shipping. We will notify you by email regarding any delays or out of stock situations that may occur. International Customers please contact us at rmicyberstores@aol.com for shipping charges to your country.

We accept PayPal, Visa, MasterCard, or money orders. Please make money orders out to “One Happy Store" and send to One Happy Store, 4 Quinault Way, La Conner, WA 98257. Normally US Postal Service delivers in 2-5 business days, but please allow for up to one (1) week for delivery! Shipping and handling charges will be charged to your credit card. If you'd like to have your order shipped through another option (FedEx, UPS, etc.), please contact us by email or phone to arrange shipping method & additional shipping charges that may apply!

GUARANTEE POLICY: All One Happy Store merchandise ordered through our web site carries a 15 day money-back guarantee. If you are not satisfied with your purchase, please contact us within 3 days of receiving item(s) and we will replace the item(s) or refund your purchase price (excluding shipping & handling costs). Items returned for refund should be shipped in original condition and packaging. If items are damaged in shipping please save all packing materials in order to establish claims.

PRIVACY POLICY: We are committed to respecting and protecting your privacy. We use the order information we collect to process your order and to provide you with superior personalized customer service. We may use this information to notify you regarding changes to our website, new products or services, special promotions or other product information we think would interest you. The information is strictly used by us for internal purposes only. We do not sell, trade, or rent customer information to any outside company or organization.

ORDER INFORMATION: Ordering online is EASY & SECURE. When you place an order with One Happy Store you can feel confident that your credit card information is protected on our secure server. Clicking on the order button adds the item to your Shopping Basket. Adding something to your Shopping Basket does not commit you to buying it. You can remove items when you are ready to check out. After you add an item to your Shopping Basket, you can choose to complete that purchase or continue shopping. You can add as many items to your Shopping Basket as you want. When you're finished and want to place your order, simply click on the Show Order button to return to your Shopping Basket. If you prefer to order by phone, call us at 360-466-4971, Monday through Saturday, 9:00am - 5:00pm Pacific Time. If our answering system comes on, please leave your order information or a message so that we can contact you as soon as possible.